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1 US10650082B2
Collaborative virtual markup
Publication/Patent Number: US10650082B2 Publication Date: 2020-05-12 Application Number: 16/271,059 Filing Date: 2019-02-08 Inventor: O'donnell, Neil   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F17/20 Abstract: A system and computer-implemented method for collaborative markup of digital media such as an Internet website are disclosed. In one embodiment, multiple users can collaboratively and create, view, markup, and revise the contents and layout of a retrieved web site or webpage in real-Ume prior to publication or production release. A system and computer-implemented method for collaborative markup of digital media such as an Internet website are disclosed. In one embodiment, multiple users can collaboratively and create, view, markup, and revise the contents and layout of a retrieved web site or webpage in ...More ...Less
2 US10637758B2
Methods for network connectivity health check and devices thereof
Publication/Patent Number: US10637758B2 Publication Date: 2020-04-28 Application Number: 15/846,322 Filing Date: 2017-12-19 Inventor: Dongre, Atul Suresh   Mittapalli, Srikanth   Mahalanobis, Sayan   Vanamala, Rajani   Daram, Sreenu   Mohammed, Zubair   Chetla, Siva Kumar   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F15/16 Abstract: Methods, non-transitory computer readable media, and health check devices that determine one or more network component devices associated with a received host network identifier. One or more health check job types associated with the determined one or more network component devices are identified. One or more selections of the identified health check job types for execution are received and the selected one or more health check job types are executed. A determination is made of when one or more health check rules are satisfied based on the execution of the one or more health check job types. One of one or more alert notifications are identified when the determination indicates that the one or more health check rules are satisfied. The identified one or more alert notifications are displayed. Methods, non-transitory computer readable media, and health check devices that determine one or more network component devices associated with a received host network identifier. One or more health check job types associated with the determined one or more network component ...More ...Less
3 US2020026701A1
DYNAMIC VISUALIZATION OF APPLICATION AND INFRASTRUCTURE COMPONENTS WITH LAYERS
Publication/Patent Number: US2020026701A1 Publication Date: 2020-01-23 Application Number: 16/519,514 Filing Date: 2019-07-23 Inventor: Duncan, Matthew E.   Newnam, Robert S.   Hall, Richard A.   Chang, Eric Han Kai   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F16/248 Abstract: Systems and methods for providing dynamic visualization of application and infrastructure components are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a system for providing dynamic visualization of application and infrastructure components may include: (1) receiving, at an interface and from a requestor, a request for information about an application or infrastructure; (2) querying one or more systems of record or a data cache containing data from the one or more systems of record for data about the application or infrastructure components within the infrastructure; (3) formatting the data received from the one or more systems of record or the data cache according to a data definition; (4) identifying relational links between the applications and the infrastructure components in the formatted data; and (5) graphically rendering the formatted data and relational links in a plurality of interactive levels. Systems and methods for providing dynamic visualization of application and infrastructure components are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a system for providing dynamic visualization of application ...More ...Less
4 US2020097956A1
PRE-BUILT USER INTERFACE FOR PAYMENT SYSTEM AND METHOD
Publication/Patent Number: US2020097956A1 Publication Date: 2020-03-26 Application Number: 16/574,144 Filing Date: 2019-09-18 Inventor: Sharma, Sankate   Ramos, Facundo   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06Q20/38 Abstract: The invention relates to a computer implemented system and method for payment flow integration using a pre-built user interface. The method comprises receiving, at a payment service provider, an API call from a partner server that specifies customized cascading style sheets (CSS) data for the partner. The customized CSS data allows the partner to customize the look and feel of a payment window that is embedded in the partner's webpage. The payment service provider server embeds the custom CSS data into an iFrame and transmits the iFrame URL to the partner server. The partner server embeds the iFrame in the partner's webpage. The method may also comprise receiving the user's payment information at the service provider's server, securely storing that information, and returning a payment token to the partner for enhanced security of the payment transaction. The invention relates to a computer implemented system and method for payment flow integration using a pre-built user interface. The method comprises receiving, at a payment service provider, an API call from a partner server that specifies customized cascading style sheets ...More ...Less
5 US10554818B2
System and method for gamified service request management
Publication/Patent Number: US10554818B2 Publication Date: 2020-02-04 Application Number: 15/719,627 Filing Date: 2017-09-29 Inventor: Hall, Richard A.   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: H04M3/523 Abstract: A computing system and method for request management receive an incoming customer request at a request management server. Components at the server identify a type of problem associated with the request and the customer sending the request. The system searches for a customer experience profile for the identified customer in a customer database stored in a computer memory and determines based on the customer experience profile if the customer has prior experience solving the type of problem identified. The system routes the customer to an abbreviated resolution process when the customer has prior experience solving the identified type of problem and resolves the request using the abbreviated resolution process. A computing system and method for request management receive an incoming customer request at a request management server. Components at the server identify a type of problem associated with the request and the customer sending the request. The system searches for a customer ...More ...Less
6 US10554810B1
System and method for routing and administering TTY calls
Publication/Patent Number: US10554810B1 Publication Date: 2020-02-04 Application Number: 15/288,021 Filing Date: 2016-10-07 Inventor: Merullo, Michael J.   Dhillon, Leepika   Hogrogian, Richard H   Okor, Ivie   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: H04M3/42 Abstract: Embodiments of the invention are related generally to systems and methods for routing and administering TTY calls on behalf of individuals who may be deaf and/or hearing-impaired and/or speech-impaired. The invention provides for systems and methods which are operable to both streamline the routing of non-TTY calls, which are often mistakenly made to TTY phone numbers, as well as to better administer TTY calls to true TTY callers. In the present invention, TTY calls are routed to an operator, who may be presented with a real-time feed of TTY calls received by themselves and/or by other operators. Further, search functionality and exportation of data from the system provide additional functionality for users. In embodiments of the invention, data associated with this system may be used to allow for more effective management of a TTY system by users and/or system administrators. Embodiments of the invention are related generally to systems and methods for routing and administering TTY calls on behalf of individuals who may be deaf and/or hearing-impaired and/or speech-impaired. The invention provides for systems and methods which are operable to both ...More ...Less
7 US10606828B2
Storage correlation engine
Publication/Patent Number: US10606828B2 Publication Date: 2020-03-31 Application Number: 15/787,773 Filing Date: 2017-10-19 Inventor: Apte, Ashish M.   Dongre, Atul Suresh   Agarwal, Puneet   Daram, Sreenu   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F16/23 Abstract: A method of and system for correlating data from among a disparate group of data sources and providing the correlated data to data consumers via API's and direct transmission of the data are disclosed. Once the validity of the data is verified, the data is translated from a format specific to the data source into a format that is usable by various other data repositories. Thereafter, the data may be provided to data consumers. A method of and system for correlating data from among a disparate group of data sources and providing the correlated data to data consumers via API's and direct transmission of the data are disclosed. Once the validity of the data is verified, the data is translated from a ...More ...Less
8 US10630722B2
System and method for sharing information in a private ecosystem
Publication/Patent Number: US10630722B2 Publication Date: 2020-04-21 Application Number: 16/280,110 Filing Date: 2019-02-20 Inventor: Mcerlane, Gil   Sharma, Raj   Fernandez, Gene   Macdonald, Rory   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: H04L29/06 Abstract: A system and method are disclosed for controlling a restricted ecosystem of software applications. The method may include originating software applications from a vendor, associating a collection of the software applications with a user, controlling the distribution of the collection of software applications to the user, controlling access to the collection of software applications based on user credentials, and controlling the installing and updating of the collection of software applications. The method may additionally include executing a first software application from the collection of software applications, executing a second software application, and transferring data from the first software application to the second software application. The method may additionally include transferring data from the first software application to a web service. A system and method are disclosed for controlling a restricted ecosystem of software applications. The method may include originating software applications from a vendor, associating a collection of the software applications with a user, controlling the distribution of the ...More ...Less
9 US2020058045A1
SYSTEMS AND METHODS FOR GAMIFICATION-BASED ENGAGEMENT
Publication/Patent Number: US2020058045A1 Publication Date: 2020-02-20 Application Number: 16/545,566 Filing Date: 2019-08-20 Inventor: Patel, Shuchi   Isom, Kristie   Clem, John Robert   Verchot, Iii Edgar A.   Gean, Gerardo   Demerell, Konstandina   Patel, Sanjay   Vudathu, Raghuram   Elyasheva, Julia   Carey, David Christopher   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06Q30/02 Abstract: Systems and methods for gamification-based engagement are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for gamification-based engagement, may include: (1) receiving, from a plurality of data sources, customer activity data comprising customer behavioral data and customer transactional data for a plurality of customers; (2) generating a dynamic customer profile for each of the customers based on the customer activity data and the customer transactional data; (3) retrieving challenge data for a challenge comprising an identification of a plurality of tasks to be completed, an order in which the tasks are to be completed, and an incentive for completing the tasks; (4) dynamically matching one of the customers to the challenge; (5) issuing the challenge to the customer; (6) tracking the customer's response to the challenge; and (7) updating the customer's dynamic customer profile based on the customer's response. Systems and methods for gamification-based engagement are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for gamification-based engagement, may include: (1) receiving, from a plurality of data sources ...More ...Less
10 US10565632B1
Transaction control system and method
Publication/Patent Number: US10565632B1 Publication Date: 2020-02-18 Application Number: 14/978,370 Filing Date: 2015-12-22 Inventor: Moore, Devin   Schlosser, Ryan Andrew   Assignee: JPMORGAN CHASE BANK. N.A.   IPC: G06Q30/06 Abstract: A system controls a transaction from initiation to completion using live vendor inventory database and purchaser entered parameters from a mobile application. A network interface receives parameters entered by the subscribers through the mobile application on the subscriber mobile device and receives inventory updates from vendor systems, the inventory updates including at least a vendor price and identifying information. The system communicates with an accounts server to confirm subscriber funds and place a hold on subscriber funds equal to the required subscriber price and implementing a matching algorithm to detect matching results by determining if any vendor prices and identifying information satisfy any required subscriber prices and descriptions. The system transmits an alert to the subscriber mobile device with matching results, receives a selection from the subscriber of at least one of the matching results, conducting payment processing for the matching result and closes the transaction. A system controls a transaction from initiation to completion using live vendor inventory database and purchaser entered parameters from a mobile application. A network interface receives parameters entered by the subscribers through the mobile application on the subscriber ...More ...Less
11 US10579780B1
Systems and methods for document authentication
Publication/Patent Number: US10579780B1 Publication Date: 2020-03-03 Application Number: 14/979,687 Filing Date: 2015-12-28 Inventor: Carlos, Edgardo S   Vigroux, Eric-andre   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F21/31 Abstract: Embodiments of present invention are directed to document authentication based on video captures. Instructions may be generated to guide a remotely situated customer through an authentication process in which the customer presents a document (e.g., a driver license, passport, or payment card) to a video capture element of a personal computing device (e.g., a smart phone or tablet computer) in a specified manner so that identifiable feature(s) of that document can be captured in a video file. The video file may then be uploaded to a central server for further processing or archiving. The instructions that guide the customer through the document authentication steps may be either generated locally on the personal computing device via a mobile application or delivered from a remote computer via an Internet browser. With this technique, a banking customer need not physically visit a bank to authenticate certain documents. Embodiments of present invention are directed to document authentication based on video captures. Instructions may be generated to guide a remotely situated customer through an authentication process in which the customer presents a document (e.g., a driver license, passport, or ...More ...Less
12 US10621048B1
Method and system for implementing a backup validation engine
Publication/Patent Number: US10621048B1 Publication Date: 2020-04-14 Application Number: 15/498,711 Filing Date: 2017-04-27 Inventor: Mudgal, Vishal   Barnes, James Todd   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F16/20 Abstract: An embodiment of the present invention is directed to a backup validation engine. The backup validation engine comprises: a plurality of data sources comprising a central asset repository; a central repository of backups data; a central repository of network attached storage, a central application portfolio repository; and central repository of tape backup data; an interface user interface; and a data mapping processor, coupled to the plurality of data sources and interactive user interface, programmed to: access data from each of the plurality of data sources; map data from the plurality of data sources; identify performance issues comprising: duplicate host policies, hosts back-up, missing backup of hosts, duplicate NAS policies, NAS volume backup, and missing NAS backup; generate a backup validation plan to address one or more performance issues; and automatically initiate the backup validation plan. An embodiment of the present invention is directed to a backup validation engine. The backup validation engine comprises: a plurality of data sources comprising a central asset repository; a central repository of backups data; a central repository of network attached storage, a ...More ...Less
13 US2020034870A1
SYSTEMS AND METHODS FOR OUT-OF-BAND, TIME-BASED MATCHING FOR APPLYING ISSUER BENEFITS TO TRANSACTIONS
Publication/Patent Number: US2020034870A1 Publication Date: 2020-01-30 Application Number: 16/521,059 Filing Date: 2019-07-24 Inventor: Dao, Tuan   Brown, Jr. Raymond H.   Panchomarthi, Sangameswara Rao   Spector, Howard   Evans, Ryan   Peters, Joshua D.   Miah, Mizan   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06Q30/02 Abstract: Systems and methods for out-of-band, time-based matching for applying issuer benefits to a transaction are disclosed. In one embodiment, in an issuer authorization platform comprising at least one computer processor, a method for out-of-band, time-based matching for applying issuer benefits to a transaction may include: (1) receiving, from a computer application executed by an electronic device and over a communication network, a payment option to apply to a transaction conducted with a merchant; (2) receiving, from a payment network, an authorization request for the transaction from the merchant; (3) matching the payment option to the authorization request when the payment option and the authorization request are received within a predetermined time of each other; and (4) applying the payment option to the transaction. Systems and methods for out-of-band, time-based matching for applying issuer benefits to a transaction are disclosed. In one embodiment, in an issuer authorization platform comprising at least one computer processor, a method for out-of-band, time-based matching for applying ...More ...Less
14 US2020090150A1
SYSTEMS AND METHODS FOR BOT-BASED AUTOMATED INVOICING AND COLLECTION
Publication/Patent Number: US2020090150A1 Publication Date: 2020-03-19 Application Number: 16/554,679 Filing Date: 2019-08-29 Inventor: Chu, Victor   Sayici, Batu   Marks, Justin   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06Q20/14 Abstract: In one embodiment, in an information processing apparatus, comprising at least one computer processor, a Bot executed by the at least one computer processor may perform the following: (1) receiving invoice information for an invoice for a payor, the invoice information comprising an invoice amount and a due date; (2) electronically communicating a payment reminder comprising the invoice amount and the due date to the payor in a chat interface; and (3) providing a payment interface in the chat interface. In one embodiment, in an information processing apparatus, comprising at least one computer processor, a Bot executed by the at least one computer processor may perform the following: (1) receiving invoice information for an invoice for a payor, the invoice information ...More ...Less
15 US2020111159A1
SYSTEMS AND METHODS FOR DISTRIBUTED LEDGER-BASED STOCK TRANSACTIONS
Publication/Patent Number: US2020111159A1 Publication Date: 2020-04-09 Application Number: 16/596,473 Filing Date: 2019-10-08 Inventor: Sambhar, Ankur   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06Q40/04 Abstract: Systems and methods for distributed ledger-based stock transactions are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for conducing distributed ledger-based stocked transactions may include: (1) receiving a stock purchase order for a stock comprising a purchase parameter; (2) identifying an available stock in a distributed ledger stock pool that meets the purchase parameter; (3) executing the stock purchase transaction by generating transaction data for the stock purchase order; (4) writing the transaction data to a distributed ledger; and (5) transferring a transaction amount from an electronic wallet for a buyer of the stock to an electronic wallet for a seller of the stock. Systems and methods for distributed ledger-based stock transactions are disclosed. In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for conducing distributed ledger-based stocked transactions may include: (1) ...More ...Less
16 US10540646B2
Itemized receipts and digital payments system and methods
Publication/Patent Number: US10540646B2 Publication Date: 2020-01-21 Application Number: 15/333,571 Filing Date: 2016-10-25 Inventor: Schlosser, Ryan A.   Lieberman, Alex   Zheng, Michelle Y.   Assignee: JPMORGAN CHASE BANK, N.A.   IPC: G06F12/14 Abstract: Embodiments of the invention are directed to a computer-implemented expense splitting method and system for allowing a payer to divide expenses among multiple purchasers with merchant integration. The method may include storing, in at least one computer memory, payer data and expense splitting instructions and accessing the computer memory with at least one computer processor and executing the instructions to perform multiple steps. The steps may include converting a captured receipt image to purchase data and providing a user interface displaying entries corresponding to purchases, and further providing a tagging option for tagging each of the entries with an indicator of at least one purchaser identity. The steps may also include storing the receipt data and format for easy receipt capture on a subsequent purchase. Embodiments of the invention are directed to a computer-implemented expense splitting method and system for allowing a payer to divide expenses among multiple purchasers with merchant integration. The method may include storing, in at least one computer memory, payer data and ...More ...Less